Terms of Service

Last updated: December 4, 2025

1. Acceptance of Terms

By accessing and using SocialFluxx ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

SocialFluxx is an AI-assisted workflow that helps you write better Instagram comments faster — in your voice. The Service allows users to:

  • Import public Instagram post URLs
  • View available post metadata (such as thumbnails and captions)
  • Generate comment suggestions (and edit them before posting)
  • Organize and track posts in your dashboard

SocialFluxx does not auto-post to Instagram. You approve every comment and choose when and where to post it.

3. User Accounts

3.1 Account Creation

You must provide accurate, complete, and current information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account.

3.2 Account Responsibilities

  • You must be at least 13 years old to use this Service
  • You are responsible for all content and activity on your account
  • You must not share your account credentials
  • You must notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Harass, abuse, or harm others
  • Distribute spam or malware
  • Scrape or harvest data without permission
  • Attempt to gain unauthorized access to our systems
  • Use the Service for spammy, repetitive, or bulk engagement that violates Instagram's Terms of Service
  • Generate harmful, offensive, or inappropriate content

SocialFluxx is not affiliated with, endorsed by, or sponsored by Instagram or Meta.

5. Subscription and Billing

5.1 Subscription Tiers

We offer multiple subscription tiers (for example: Free, Basic, Pro, and Ultra). Each tier has different usage limits and features as described on our pricing page.

5.2 Payment

Paid subscriptions are billed monthly (or annually, if offered) in advance via Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method.

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.

5.4 Changes to Pricing

We reserve the right to change our pricing with 30 days' notice. Price changes will not affect your current billing cycle.

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Except as required by law, refunds are not provided for partial billing periods.

6.2 Refund Policy

If you’re a first-time subscriber and the Service isn’t a fit, contact support@socialfluxx.com within 14 days of your initial purchase. We review refund requests case-by-case (and we’ll always honor any rights you have under applicable law).

7. Intellectual Property

7.1 Ownership

The Service and its original content, features, and functionality are owned by SocialFluxx and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Generated Content

You retain ownership of comments you create using the Service (including AI-generated suggestions and any edits you make). You are solely responsible for how you use these comments and must ensure compliance with Instagram's Terms of Service.

8. Third-Party Services

Our Service uses third-party services including but not limited to:

  • Stripe for payment processing
  • RapidAPI for Instagram data extraction
  • OpenAI (or similar AI providers) for comment generation

You agree to comply with the terms of service of these third-party providers.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIALFLUXX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms of Service
  • Is harmful to other users or the Service
  • Violates applicable laws or regulations
  • Creates liability for us

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the laws of the jurisdiction in which SocialFluxx is based, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@socialfluxx.com