Privacy

1. Introduction

Welcome to SocialFluxx ("Company," "we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using SocialFluxx, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account:

Email address
Password (encrypted)
Account preferences and settings

2.2 Usage Data

Instagram post URLs you import
Post metadata (thumbnails, captions, shortcodes)
AI-generated comments
Usage statistics (number of imports, subscription tier)
Browser type and version
Device information
IP address
Pages visited and time spent

3. How We Use Your Information

To provide and maintain our Service
To process your Instagram post imports
To generate AI-powered comments
To manage your subscription and billing
To send you service-related notifications
To provide customer support
To detect and prevent fraud
To improve our Service
To comply with legal obligations

4. Third-Party Services

We use the following third-party services:

4.1 Stripe

We use Stripe for payment processing. Stripe may collect and process payment information including credit card details. We do not store full credit card information on our servers.

4.2 RapidAPI (Instagram Scraper)

We use RapidAPI to extract metadata from public Instagram posts. This service processes the Instagram URLs you provide.

4.3 AI Service Providers

We use AI services to generate comments. Post metadata may be shared with these providers to generate contextual comments.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit (HTTPS/SSL)
Encrypted password storage
Regular security audits
Access controls and authentication
Secure database hosting

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request copies of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Data Portability: Request transfer of your data
Withdraw Consent: Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies help us provide, protect, and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@socialfluxx.com