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Pro/Ultra: 24hrs

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Common Issues & Solutions

Import Failed

Make sure you're using valid Instagram post URLs. URLs should follow the format: https://www.instagram.com/p/SHORTCODE/

Usage Limit Reached

Your monthly import limit has been reached. Upgrade your plan or wait until next month for your quota to reset.

Billing Question

For billing inquiries, contact support@socialfluxx.com with your account email. We'll respond within 24 hours.

Account Access

Forgot your password? Contact support to reset. Make sure you're using the email associated with your account.